Museum Pass Program FAQ

Margaret R. Grundy Memorial Library
Museum Pass Program
Frequently Asked Questions

How do I reserve a pass? Museum passes can be reserved online @ www.grundylibrary.org/mp using your library card and PIN. For further information, contact the Grundy Library at 215-788-7891.

Is there a charge to reserve and borrow a pass? There is no charge to reserve and borrow a museum pass. Who can reserve and borrow a pass? Valid Grundy Library or Bucks County Public Library card holders with library accounts in good standing can reserve and borrow a museum pass.

NOTE: Library passes cannot be checked out using an e-Card.

How many passes can I reserve per day/month? One museum pass can be reserved per day per library card. Each museum can be reserved one time per month, and up to four different museums can be reserved in a calendar month.

How far in advance can I reserve a pass? Reservations can be made up to 60 days in advance. How many people are admitted to a museum per pass? The membership conditions of each museum vary; to view these, click on the “?” next to the museum graphic in the “Reserve Pass By Museum” view.

What is the “Day of Use”? “Day of Use” is the day you plan on visiting the museum. Passes may be picked up beginning at 1:00pm the day prior to the “Day of Use” and need to be returned by 11:00am the day after the “Day of Use” (NOTE: All returns must be placed in the book drop).

Library hours are limited at this time; check our current hours before picking up your pass.

NOTE: The Grundy Library is closed on Sundays: • If the “Day of Use” is Sunday, passes must be picked up between 1:00pm and 4:00pm on Saturday • If the “Day of Use” is Monday, passes must be picked up between 1:00pm and 4:00pm on Saturday or beginning at 11:00am on Monday V3.1

How do I cancel my reservation? Reservations can be canceled any time before the “Day of Use.” If the reservation is canceled on the “Day of Use” it will be considered a “No Show.” You can cancel online @ www.grundylibrary.org/mp or by calling the Grundy Library at 215-788-7891.

What is a “No Show”? If you do not pick up your pass by closing on the “Day of Use,” or if you do not cancel your reservation prior to the “Day of Use,” it will constitute a “No Show.” Because demand for passes is extremely high, a “No Show” will result in new reservations being blocked. • 2nd “No Show” – existing reservations are canceled and new reservations are blocked for 30 days • 3rd “No Show” – a $20 fine is charged, existing reservations are canceled and new reservations are blocked for 60 days

Where do I pick up my pass? Passes can be picked up at the Grundy Library no earlier than 1 p.m. the day prior to the “Day of Use.” Please note, the library building is currently closed to the public. To pick up your pass, you must first call to arrange curbside pickup. For detailed information, please visit www.grundylibrary.org/curbside NOTE: Select museums accept “Printable Passes” (indicated above the museum graphic by ). Once reserved, “Printable Passes” can be printed at any time for the reserved “Day of Use.”

Do I need my library card to pick up the pass? Yes, you must present the library card you used to reserve the pass when you pick it up.

Where do I return my pass? Passes must be returned to the Grundy Library no later than 11:00am on the date due back.

NOTE: Passes must be returned to the book drop, which is located in front of the library.

What is the late fine or replacement fee? The late fine for all passes is $20 per day, with a maximum fine of $100. If a museum pass is lost or damaged, the borrower is responsible for the replacement fee.